This Privacy Policy explains how Namma Ooru Kadai (“we”, “us”, “our”) collects, uses and protects your personal information when you visit Nammaoorukadai.com and purchase our products.

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1. Information we collect

We may collect the following information when you use our website or place an order:​

  • Name
  • Email address and phone number
  • Billing and shipping address
  • Order details and transaction history
  • IP address, browser type, device information and pages visited

2. How we use your information

We use your information to:

  • Send order updates and customer support messages
  • ​Process and deliver your orders
  • Improve our website, products and services
  • Send marketing and promotional emails/SMS (only if you have opted in)
  • Comply with legal and regulatory requirements

3. Payment and Razorpay

We use third-party payment gateways such as Razorpay to process online payments.​

  • We do not store your full card or UPI details on our servers.
  • Your payment information is handled securely by Razorpay in accordance with PCI-DSS standards.​

4. Cookies and tracking technologies

Our website may use cookies and similar technologies to:​

  • Remember your preferences and cart items
  • Understand how you use our website
  • Improve performance and user experience

You can choose to disable cookies in your browser settings, but some features of the site may not work properly.

5. Sharing of information

We do not sell or rent your personal information to anyone.

​We may share your data only with:

  • Payment gateways (like Razorpay), banks and payment processors
  • Courier and logistics partners for delivery
  • Service providers who help us with website hosting, analytics or marketing
  • Government or law enforcement agencies when required by law

6. Data security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.​
However, no method of transmission over the internet is 100% secure, so absolute security cannot be guaranteed.

7. Your rights

Subject to applicable law, you may have the right to:​

  • Access the personal information we hold about you
  • Request correction or updating of your information
  • Request deletion of your data (except where we are required to keep it by law)
  • Withdraw marketing consent at any time

You can exercise these rights by contacting us using the details below.

8. Children’s privacy

Our website and products are not directed to children under 18 years of age, and we do not knowingly collect personal data from children.

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9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

​Any changes will be posted on this page with the updated “Last updated” date.

10. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact:​

Namma Ooru Kadai
Address: 12, Bharathiyar Street, Ammapettai Post, Bhavani, Erode. Pin: 638311
Email: [support@nammaoorukadai.com]
Phone: [+91 9025285143]