This Shipping Policy outlines delivery timelines, charges and procedures for orders placed on Nammaoorukadai.com by Namma Ooru Kadai.​

1. Shipping Charges

  • Free shipping on orders above ₹499 across India
  • Flat ₹79 for orders below ₹499
  • Additional charges for remote areas/North-East (calculated at checkout)

2. Delivery Timeline

  • Metro cities: 2-4 working days
  • Major cities: 3-6 working days
  • Rest of India: 5-8 working days
  • Processing time: 1-2 working days (excludes weekends/holidays)

3. Shipping Partners

We use trusted couriers: DTDC, Delhivery, Blue Dart, India Post.​

4. Order Tracking

  • Tracking link sent via email/SMS after 24-48 hours of dispatch
  • Track your order on courier website using the provided AWB number

5. Delivery Instructions

  • Deliver to billing/shipping address provided
  • Attempt delivery 2-3 times; unclaimed returns to us (shipping deducted from refund)
  • Check package condition on delivery; note damages with courier

6. Non-Delivery Issues

  • Report non-delivery within 10 days for full investigation and refund
  • Address corrections accepted before dispatch only

7. Contact Us

Shipping queries:
Namma Ooru Kadai
Address: 12, Bharathiyar Street, Ammapettai Post, Bhavani, Erode. Pin: 638311
Email: support@nammaoorukadai.com
Phone: +91 9025285143

Last updated: 27/12/2025